We know how important customer reviews are when choosing multichannel software. To save you the trouble, we have linked below, customer reviews of ChannelGrabber that are independently published across the web.
We have reviews from all sorts of eCommerce retailers, ranging from small businesses right up to international multichannel retailers.
We moved to ChannelGrabber a few months back, it simply does everything that the tin says!
From Sam in sales to Zoe in account set up, the service has been 1st class with a little extra. Always very helpful and ready to help if required. Importantly, you can get hold of these guys rather than waiting on someone calling you.
The system is easy to use (fool proof)
I would recommend ChannelGrabber to anyone with an on-line business.
We started with channel grabber to manage stock across multiple platforms and are really pleased with it. This stopped us having to have different stock for different market places. ChannelGrabber does this really well and allows us to quickly change and manage our stock levels. It also gives us nice tools we did not expect such as the ability to provide one consistent (automatically generated) invoice across market places and it provides a picking list to speed up order picking.
There were a few initial glitches (as to be expected when moving to a system like this with over 2000 products) but the customer service team sorted them all out quickly and they know what they are doing. They are constantly improving the system and the little changes we see from time to time always make it easier to work. The latest move to a better server has improved things further making the system much faster.
Checkout our multichannel reviews
Excellent experience I have been using ChannelGrabber for last one year and increase sales by more than 100%
I have used few other inventory management software’s in the past and in my opinion ChannelGrabber is more user friendly and accurate.
I have no hesitation to recommend ChannelGrabber
ChannelGrabber is by far the best addition i have ever made to my business. From the first day i called them they were happy to help and bent over backwards to get things done for me. Clare Cormican has been brilliant and helped me set everything up and customize my labels and invoices.( and at no extra cost). i get through straight away every time i call not like most other companies where you sit on hold for 10mins...
ChannelGrabber manages our stock, allows us to list items quickly and is a much more time effective process for managing our orders. They are always quick to rectify any query's we have and very easy to contact.
This is Yathu from Goddiva (www.goddiva.co.uk) we have been searching for marketplace platform and finally found out Channel Grabber. Our account manager Sam was very helpful and he was sorting out all the technical issues we had. We used to have 2 staff for market places and after getting channel grabber we have cut down the staff to 1. Very good platform. Exactly what we wanted. Affordable and Very Good Service.
We are now using ChannelGrabber to manage all eBay and amazon sales internationally and domestically. We have also integrated ChannelGrabber to our magento website. So it is a complete system for us and easy to manage! Customer support is always available via email and telephone. I would highly recommend using ChannelGrabber.
There are quite a few options now for multiple channel sellers. We started out with Channel Grabber to help us manage stock across three channels. Since then we have progressed to use a larger range of the features. It certainly allows us to sell more effectively & accurately across many channels. I have also been impressed with the customer service we have received from the guys at CG. We have been using them for over a year and will continue to do so.
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