INVOICING CHALLENGES

Every small and medium sized online retailer is a multi-tasker with many business owners managing the end to end process from procurement through marketing, sales and fulfillment. Billing is a crucial part of every sale and it’s tempting to think in those early days that all you need to do is take an online payment and leave PayPal to manage the administration. But it’s not long before the lack of a proper invoicing process starts to hurt and the avoidance of administration today causes headaches tomorrow.

The simplest solution that many small business owners employ is to create manual invoices in Excel or Word but sequential numbering, calculation of taxes due and assignment of transactions to the correct accounts quickly becomes challenging. The introduction of accounting software brings with it its own advantages and disadvantages for the small retailer.

In general, small online retail business invoicing methodologies work against them in many ways, including the lack of a professional appearance, facilitating timely payments, and optimizing cash flow. All of which are critical to a small business owner because they help sustain and grow results.

CHANNELGRABBER’S INVOICING SOLUTION

ChannelGrabber solves these problems by providing a single, fully-integrated system with one user interface, and one location from which you can manage billing for orders taken through all of your outlets.

That’s because ChannelGrabber integrates seamlessly with your webstore, eBay, Amazon and many other sales channels. It enables you to manage the billing process holistically, with speed, efficiency and accuracy.

The table below outlines ChannelGrabber’s shipping functionality and the business benefits of each.

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Functionality Specifics Benefits
     
Bulk print invoices Quickly and efficiently print a uniform invoice design for all orders from all channels Saving time and promoting the company brand simultaneously
  Have different invoices/company branding for each trading company or marketplace you sell on, which automatically prints on the right orders, allowing you to have different branding and/or languages as required without any extra effort Saves time, promotes company brand and improves customer communication
Bulk email PDF invoices Have a PDF copy of the invoice emailed to the end customer, rather than printing physical invoices Save on invoice production costs and immediately and directly let the customer know the order has been dispatched, rather than just waiting for the channel to notify them later
    Improve customer service leading to better feedback and repeat custom
  Reduce liklihood of customers asking for an invoice following the order Save time and appear more professional to customers

Invoicing is just one of the many great features of ChannelGrabber. It is a suite of tools designed to manage every aspect of online retail administration. ChannelGrabber integrates with all your sales channels, couriers and more and helps you with product listings, inventory management, order management, shipping and messaging. With ChannelGrabber, you’ll feel like you’re managing one business again – not many and it saves you so much time, it will feel like you have a new – and very efficient member of your team!

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