If you sell online and are considering using Brightpearl review our comparison page to evaluate both solutions.
oftware support is vital to all online retailers, with solution help, feature updates and knowledge-sharing crucial to clients’ businesses. ChannelGrabber is a real alternative to Brightpearl, offering complete product support as standard across all packages. Brightpearl expects you to pay an additional £30 per user to access support, when you’re already paying £600+pm and locked in for a 12 month contract.
ChannelGrabber and Brightpearl competitors offer differing price structures and limits; with ChannelGrabber offering a sliding scale based on order volume. Our Brightpearl review found that even their smallest package of £250 pm has a mandatory set-up fee of £5,000, with additional monthly costs for each feature you want to access. The real cost to your business is substantial, with no identifiable benefit over what ChannelGrabber provides for a fraction of the cost.
It is worth noting that Brightpearl is one of only 2 competitors which have failed to achieve a single tick on our chart below. There may well be other factors you need to consider, but we think that fact is pretty telling.
Curious how we shape up against other multi channel ecommerce solutions? View our full competitive analysis here.