Every small and medium sized online retailer is a multi-tasker with many business owners managing the end to end process from procurement through marketing, sales and fulfillment. Billing is a crucial part of every sale and it’s tempting to think in those early days that all you need to do is take an online payment and leave PayPal to manage the administration. But it’s not long before the lack of a proper invoicing process starts to hurt and the avoidance of administration today causes headaches tomorrow.
The simplest solution that many small business owners employ is to create manual invoices in Excel or Word but sequential numbering, calculation of taxes due and assignment of transactions to the correct accounts quickly becomes challenging. The introduction of accounting software brings with it its own advantages and disadvantages for the small retailer.
In general, small online retail business invoicing methodologies work against them in many ways, including the lack of a professional appearance, facilitating timely payments, and optimising cash flow. All of which are critical to a small business owner because they help sustain and grow results.
ChannelGrabber solves these problems by providing a single, fully-integrated system with one user interface, and one location from which you can manage billing for orders taken through all of your outlets.
That’s because ChannelGrabber integrates seamlessly with your webstore, eBay, Amazon and many other sales channels. It enables you to manage the billing process holistically, with speed, efficiency and accuracy.
Your invoice may be your one chance to communicate with your customer so why waste that chance by simply billing your customer? Turn your invoice into a marketing tool by adding a few brief marketing messages related to new products, promotions, special offers, loyalty programs, a link to your website or a customer survey to help you gather feedback or any other other information would help you to improve the customer experience.
ChannelGrabber’s invoicing features enable you to manage multi-channel order processing and billing with the same ease and speed as you used to experience with just your webstore.
With it’s convenient, easy to use interface, ChannelGrabber provides you with an efficient and effective means of billing your customers and avoids you logging into multiple systems and websites. And by invoicing faster, more professionally and without errors, ChannelGrabber helps to improve customer experience and your seller ratings too.
Invoicing is just one of the many great features of ChannelGrabber. It is a suite of tools designed to manage every aspect of online retail administration. ChannelGrabber integrates with all your sales channels, couriers and more and helps you with product listings, stock and order management, shipping and messaging. With ChannelGrabber, you’ll feel like you’re managing one business again – not many and it saves you so much time, it will feel like you have a new - and very efficient member of your team!
It doesn’t matter if you’re just starting out, a few years down the line or shipping orders by the boatload, ChannelGrabber grows with your business and its adaptive, intuitive processes ensure that no matter how many orders you have and no matter how many invoices you produce, we can make it more manageable. Substantial time savings can be achieved no matter how big you are. Think of us as an extra member of staff, but at a fraction of the cost!
ChannelGrabber integrates with all of your favourite marketplaces, webstores and shipping carriers and our list of integration partners is growing all the time.